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The Big, Fat Content Glut

Content is everywhere – and that’s the problem. Content creators – bloggers, videographers, writers, artists, designers, musicians, journalists, directors, illustrators, actors, etc. – should be celebrating. The internet has opened up the world to them. Writers can sell novels and non-fiction directly to readers. Musicians can sell their songs right to listeners. YouTube and Vimeo […]

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Why “Likes” Matter

Nothing causes as much consternation as a Facebook “like.” Marketers want to give it a value.  Sales guys want to monetize it.  Communicators want to measure it. But the simple fact is that few people understand it. So what is a like?  What does it mean when a Facebook user “likes” something? First, you need […]

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4 Myths of Social Media Authenticity

One of the great big whopping lies about social media is authenticity. Because – let’s face it – there isn’t much that’s authentic about social media. There’s lots of spin, cherry-picking, and bright-side propaganda from both individuals and brands going on. Few people and brands are truly genuine about their attitudes, personalities and opinions on […]

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You’re Not Married to Your Social Networks – You’re Just Dating

Because if history is any guide – social networks come and go.  Mostly go. So don’t go off and get hitched. As my astute colleague Greg Swan recently noted: “You would think the track record of social network migration (i.e. users emigrating from Compuserve to AOL, AOL to Friendster, Friendster to MySpace, more recently MySpace […]

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Should We Block Big Brother Tactics by Companies?

Gmail reads my emails. … so they can serve me targeted ads. Amazon analyzes my book buying habits. …to serve me up ads via recommendations. Facebook studies my posting habits and likes. …to sell my profile to advertisers so they can target me with ads. Google collects and analyzes my search habits. …to serve me […]

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What the Heck is Content Marketing?

Content marketing is when a brand creates content and shares it. It’s different from “regular” content (whatever that is) because its goal is to attract and engage consumers. Content marketing has been around since the beginning of PR and advertising.  It used to come in the form of company newsletters, advertorials, user conferences, company magazines […]

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Fear of Storytelling & Other Tales of Brand Failure

The Internet is killing Advertising.  Or at least what we would consider traditional advertising. Fewer people believe the claims.  More people tune it out.  Or just avoid it all together (fast forward anyone?). The Internet has ushered in an era of transparency, openness and instant access to information. There’s no place to hide. So claiming […]

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“The Best Personalized Newspaper in the World”

That’s a quote by Facebook CEO Mark Zuckerberg describing Facebook’s newly redesigned News Feed. Amazing, isn’t it? Facebook wants to be a newspaper while its busy putting real newspapers out of business. Oh, the irony. Facebook’s business model is about selling ads around content.  But Facebook doesn’t create any content.  It’s users do by uploading […]

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Why a “Like” Doesn’t Matter Except When It Does

Too many brands troll for likes. And that’s because the people who manage the Facebook pages – be they internal or external – are often measured by the number of “likes” the content generates. And that’s why brands often post compelling content like this (actual posts – names withheld to protect the guilty): Remember having […]

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Will Anyone Ever Pay for Journalism Again?

Never giveaway a product if you have to sell it to stay in business. Sounds like a no-brainer doesn’t it?  Because guess what happens when no one wants to buy your product anymore? You go out of business. That’s what’s happening to the business of journalism right now.  It is slowly, but surely, going out […]

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