I get a lot of email. An awful lot. Often it feels like my inbox is a waterfall. The flow of water (with an occasional submerged log) pours down on my head all day long.
One of my pet peeves is the “Thank You” email. You’ve probably gotten these as well. An email goes out to a group of people asking for information. One person responds and sends the required information. Then the original emailer sends out an email to the entire grouping thanking the person who sent the information.
Sometimes the reply it is simply “Tx.”
To me, this is clutter. Noise. It is a useless email that is instantly deleted. It provides no value to the group at large. If the person wanted to thank the individual for helping them then they should have hit the “reply” button – not the “reply all.”
The same thing holds true on social networks. A good motto might be:
Twitter is too short and too public to say thank you.
Ditto for Facebook, Flickr, YouTube, Pinterest, LinkedIn, and just about any other social media network you can think of (and, of course, email).
It’s not that I’m against etiquette. In fact, I’m a big believer in civility on social networks. Nothing gets under my skin more than trolls who spew vindictive everywhere they go. Discourse – even when opponents violently disagree – should be conducted politely.
But there’s no room for “Thank You” tweets. What’s the point in a tweet that says: “Thank you for the retweet”? If you feel the need then DM the person. If you can’t because the person isn’t following you then add value to the thank you tweet with additional information or a question.
I agree with Sheila Bennett at Media Bistro:
“Should you thank for retweets? No. Almost never, in fact. With a few exceptions, I don’t believe there’s any need to thank for retweets at all. It might seem polite, or good etiquette, but all it really does is add a lot of unwanted noise to the stream.”
Less noise, people. Less noise.
Remember this: There’s no need to clog up social media feeds with vanilla thank you’s because the thank you is explicit. Who isn’t thankful for a retweet? Who isn’t thankful for a nice comment on a blog post? Who isn’t thankful for kind wishes on Facebook?
Everyone is so there’s no need to say it.
Thank you. Thank you all.
What about you? Do think we need more or less thank you’s on social networks? Do you say thank you? Or do you think thank you’s clog up your social feed feeds and inboxes?
Ragan’s PR Daily “What’s the Twitter Golden Rule”
AllTwitter “Should You Thank for Retweets?”